Shipping Policy:

EDC Plus offers free domestic shipping for orders over $75.  Most orders are shipped within 24 hours, via USPS First Class Mail, USPS Priority Mail or UPS Ground.  We can also ship orders using UPS or Fedex Express both domestically and Internationally.  Please contact us if you have any special shipping requests or would like a custom shipping quote.

All orders above $10 will ship with Tracking.  Once your order has been shipped a shipping notification will be provided as well as any applicable tracking numbers and tracking links.  Most orders can be tracked at www.usps.com

EDC Plus reserves the right to change shipping methods to equivalent or better service.  For example, if you selected Express Mail International, but we found that UPS international Express or Fedex International Express is cheaper and or more reliable, we may change shipping carriers to provide you with a faster and more reliable shipping experience.

All domestic orders ship out of Redding, California.  For International orders, we may on occasion ship from one of our affiliate’s warehouses in Asia.  This is done for potential cost savings, product availability or to provide a more reliable shipping method such as registered mail.

Return Policy:

We want all of our customers to be satisfied with their purchases.  All non-consumable products (such as used batteries and used/opened greases) can be returned within 30 days.  Products returned with damage or missing accessories may be subject to a restocking fee.

Our general return policy covers a free return label for any product that has a manufacturer defect or is not as described, for US-based customers.  Return shipping for other return reasons will be at the buyer’s expense.

To start a return, please visit the contact page and tell us your order number and reason for the return.